Claims Team Manager - Subrogation Auto
Core
Manage a team of claims representatives to oversee automotive subrogation activities, ensuring compliance with regulatory requirements and customer service best practices.
Role type
Claims Team Manager (Subrogation Auto)
Builds
Claims resolution processes and team performance metrics
Domain
Insurance / Automotive Claims
Deliverable
client delivery
Required skills
Team leadership, performance coaching, regulatory compliance, statistical analysis, recruitment and development, change management
Preferred skills
Chartered Property Casualty Underwriter (CPCU) certification, supervisory experience
Technologies
Claims management systems, reporting tools
Responsibilities
Review claim files for quality and audit team performance, coach employees on performance issues, resolve customer service concerns, manage employee recruitment and training, lead meetings to communicate goals, participate in organizational committees
Seniority
Manager, team leadership