CarelonRx Account Manager II
Core
Retain and grow a complex book of business by delivering operational excellence and client service for pharmacy benefit management solutions.
Role type
Account Manager
Builds
Client retention and growth strategies, operational deliverables, and contractual performance guarantees
Domain
Healthcare / Pharmacy Benefit Management (PBM)
Deliverable
client delivery
Required skills
Account management, business relationship management, operational problem solving, data analysis, contract management, training and mentoring
Preferred skills
PBM experience, client-facing experience, travel to worksites
Technologies
None explicitly stated
Responsibilities
Cultivate relationships with broker/consultant/client key decision makers; Collaborate with internal partners to resolve operational issues and drive recovery efforts; Execute client-specific operational deliverables including benefit setup and reporting; Implement and manage contractual obligations and rebate strategies; Leverage data to track account performance and identify growth opportunities; Support implementation for new/existing clients and contract renewals; Train and mentor lower-level Account Management staff
