CarelonRx Account Manager II
Core
Retain and grow a complex book of business by delivering operational excellence and client service for pharmacy benefit management solutions.
Role type
Account Manager
Builds
Client retention and growth strategies, operational deliverables, and contractual obligations
Domain
Healthcare / Pharmacy Benefit Management (PBM)
Deliverable
client delivery
Required skills
Account management, relationship building, operational problem solving, data analysis, contract management, training
Preferred skills
PBM experience, client-facing experience, travel to worksites
Technologies
None stated
Responsibilities
Cultivate relationships with broker/consultant/client key decision makers; Influence and collaborate with internal partners to resolve operational issues; Execute client-specific operational deliverables including benefit setup and reporting; Implement and manage contractual obligations including rebate strategies; Leverage data to track account performance and identify growth opportunities; Support implementation for new/existing clients and contract renewals; Train and mentor lower-level Account Management staff