Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success
Core
Managing client relationships across a portfolio of health plans, driving growth by expanding existing client solutions, and facilitating communication between clients and internal teams for program services implementation.
Role type
Senior Account Services/Client Management Director
Builds
Client success and growth for home and community-based health services
Domain
Healthcare / Managed Care / Home Health
Deliverable
client delivery
Required skills
Executive-level stakeholder management, consulting experience, strategic thinking, problem-solving, data synthesis for client reporting, cross-functional collaboration, performance review execution
Preferred skills
Healthcare leadership, value-based care experience, large-scale healthcare or state Medicaid/Medicare program experience, executive presentation skills, Microsoft Office proficiency (PowerPoint, Teams, Excel)
Responsibilities
Managing client relationships and ensuring satisfaction, partnering with operations and finance to forecast and track metrics, developing relationships with managed care leadership, conducting site visits and performance reviews
Seniority
Director, strategic account leadership