Implementation Consultant
Core
Lead end-to-end SaaS platform implementation for enterprise customers, ensuring successful onboarding, configuration, integration, and adoption.
Role type
Senior Implementation Manager (SaaS)
Builds
Enterprise SaaS platform deployments
Domain
Data collaboration, consumer privacy, identity
Deliverable
production ML models | product features
Required skills
SaaS implementation lifecycle management, project management, stakeholder management, cross-functional collaboration, client communication, risk mitigation, quality assurance, process improvement
Preferred skills
Enterprise account management, change management, data privacy compliance knowledge
Technologies
SaaS platforms, project management tools, implementation trackers
Responsibilities
Manage complete SaaS deployment lifecycle from kickoff to production go-live; formulate rollout strategies and timelines; lead launch meetings to define scope and governance; execute delivery across multiple simultaneous engagements; liaise with clients to capture specifications and convert needs into configuration roadmaps; oversee project interdependencies and resolve obstacles; direct production readiness assessments and go-live procedures; perform project wrap-up evaluations and handoffs to support teams; own project scope, scheduling, budgeting, and change management; monitor project health and report status; partner with Product, Engineering, Solution Architects, Customer Success, and Sales teams; act as primary point of contact for client communications; cultivate partnerships with client leads and executives; refine delivery frameworks and playbooks; verify adherence to privacy, security, and regulatory standards; audit delivery quality prior to handoff.
Seniority
Senior, hands-on IC with leadership responsibilities