Senior School Certifying Official
Core
Manages VA educational benefits for the university community including veteran students, dependents, faculty, and staff; provides first-level supervision of office staff at the assigned campus.
Role type
Senior School Certifying Official (VA Benefits)
Builds
VA educational benefit administration and campus team operations
Domain
Higher Education / Veterans Affairs
Deliverable
client delivery
Required skills
VA policies and procedures, FERPA guidelines, customer service, team supervision, policy development, cross-training coordination
Preferred skills
Previous VA Certifying Official experience, current employment with Arizona Board of Regents (ABOR) or Arizona State University (ASU)
Responsibilities
Provide direct hiring, training, scheduling, and supervision of School Certifying Officials and VA work studies; respond to student inquiries regarding VA benefits; recommend and implement new department policies; cross-train to meet peak processing demands; travel to other campuses, events, and conferences.
Seniority
Senior, first-level supervision