Product Support Sales Representative
Core
A customer-facing sales role delivering aftermarket parts and service solutions to heavy earthmoving equipment customers to reduce their total cost of ownership and ensure uptime.
Role type
Product Support Sales Representative
Builds
Aftermarket parts and service solutions for heavy earthmoving equipment
Domain
Heavy earthmoving / Construction equipment
Deliverable
client delivery
Required skills
territory management, account management, sales funnel management, equipment inspection, CRM proficiency, competitive analysis, fleet monitoring, stakeholder communication
Preferred skills
knowledge of Caterpillar products, trade qualifications
Responsibilities
Build and maintain trusted relationships with assigned customers, develop and execute Account and Territory Plans, manage the sales funnel using CRM, conduct equipment inspections to identify health risks, resolve parts and service issues, promote service offerings, monitor competitive activity and fleet movements, communicate value delivery to key influencers
Seniority
Mid-level, customer-facing IC