Technical Account Manager - OEM Partners
Core
Manage strategic OEM partner accounts, serving as the primary relationship manager and trusted advisor to ensure order accuracy, project execution, and technical support.
Role type
Senior Technical Account Manager (OEM Partners)
Builds
HVAC and climate control products for residential, commercial, and industrial applications
Domain
Climate technology / HVAC / Building Technologies
Deliverable
client delivery
Required skills
Strategic account management, OEM partner management, technical product expertise, cross-functional coordination, forecast validation, issue escalation management, business expansion identification
Preferred skills
OEM manufacturer experience, HVAC industry knowledge, white-label product support, channel sales models
Technologies
HVAC systems, Building Automation, Controls, Electrical Products, Manufacturing solutions
Responsibilities
Manage and grow a portfolio of four strategic OEM partner accounts; Validate forecasts and monitor order activity with Operations and Manufacturing; Support partners with technical questions and product capabilities; Coordinate with Engineering, Manufacturing, and Sales to resolve issues; Serve as primary escalation point for partner concerns; Identify opportunities to expand business within existing accounts
Seniority
Mid-to-Senior, hands-on IC