Employee Benefits Account Manager
Core
Account Manager serving as primary contact for external and internal customers, managing service delivery, insurance processing, and client renewals.
Role type
Senior Account Manager (Employee Benefits)
Builds
Client service deliverables, accurate insurance proposals, and renewal bind processes.
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Client services expertise, Insurance processing, Team coaching, Renewal management, Proposal creation, Quote review and negotiation
Preferred skills
Technology-driven environment adaptability, Fast-paced environment performance
Technologies
Microsoft Word, PowerPoint, Excel
Responsibilities
Manage team operations and coordinate with Account Associates; Coach and assist team members on client service commitments; Troubleshoot client issues and support decision-making; Manage new business and renewal processes; Ensure service standards and implement process improvements; Review quotes for accuracy and negotiate coverage/price; Complete renewal bind processes and documentation.
Seniority
Senior, hands-on IC with team leadership