Engineer II Inside Sales
Core
Inside sales engineer supporting HVACR and cold chain solutions by managing key accounts, processing quotations, and resolving technical/commercial customer issues.
Role type
Inside Sales Engineer
Builds
Sales quotes, customer profiles, and order documentation for HVACR and cold chain products
Domain
Climate technology / HVACR / Cold chain logistics
Deliverable
client delivery
Required skills
Customer relationship management, quotation processing, CRM data management, pre-sales support, technical issue triage, account segmentation, report generation
Preferred skills
New business development, cross-selling strategies, credit recommendation analysis
Technologies
Salesforce, Copeland internal systems
Responsibilities
Create and maintain customer profiles to identify high-priority accounts; process RFQs and submit quotations for review; manage small-mid size and key accounts; resolve technical and pricing issues with cross-functional teams; generate standard and ad-hoc sales reports; support new OEM account setup and business growth initiatives.