Manager, Benefits Administration / HR Operations
Core
Manage day-to-day HR operational service delivery, benefits administration, and vendor relationships to ensure timely, accurate, and compliant HR processes in a shared services model.
Role type
Manager, HR Operations & Benefits Administration
Builds
Reliable HR services, optimized operational processes, and compliant employee lifecycle management
Domain
Utilities / Energy / Human Resources
Required skills
HR operations management, benefits administration, vendor management, process improvement, compliance with federal/state laws, HRIS proficiency, budget management, team leadership
Preferred skills
Master's degree in HR or Business, HR certification (PHR/SPHR/SHRM), scaling shared services models, experience with geographically dispersed populations, union/non-union benefit program support
Technologies
Workday, UKG, ServiceNow, MS Office (Advanced Excel)
Responsibilities
Oversee HR operations including benefits enrollment, I-9 verification, and policy enforcement; manage HR vendor relationships and performance metrics; develop SOPs and dashboards for operational reporting; lead and develop HR Operations staff; ensure compliance with laws and internal controls.
Seniority
Manager, hands-on leadership