IT On-Site Support Specialist
Core
Provide on-site IT support for mission-critical applications and infrastructure, manage local IT equipment lifecycle, and handle telephony and network operations.
Role type
Senior IC IT On-Site Support Specialist
Builds
IT equipment procurement, configuration, deployment, and decommissioning; LAN network management; telephony support
Domain
IT Operations / Infrastructure / Telephony
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced troubleshooting, IT equipment lifecycle management, LAN network management, Windows OS proficiency, system troubleshooting, vendor/partner communication
Preferred skills
Formal IT education, Autodesk applications knowledge, Intrastat reporting
Technologies
Windows OS, LAN networking, Autodesk applications
Responsibilities
Advanced troubleshooting of technology issues; Procure, configure, deploy, decommission various IT equipment; Manage local IT agreements and handle invoicing; Provide remote support to sites; Support development of internal applications; Manage LAN network in different locations
Seniority
Mid-level, hands-on IC