Executive Assistant
Core
Provide high-level strategic administrative support to the SVP of Customer Success for EMEA, managing complex calendars, stakeholder coordination, and operational details across multiple countries and time zones.
Role type
Senior Executive Assistant (Regional)
Builds
Enables executive effectiveness and operational efficiency for the SVP of Customer Success in the EMEA region.
Domain
Enterprise SaaS / Customer Success / EMEA Region
Required skills
Executive support, calendar management, stakeholder coordination, cross-cultural communication, travel logistics, budget tracking, meeting preparation, action item tracking, discretion, problem-solving
Preferred skills
Customer Success experience, SaaS/enterprise tech background, EMEA business practices, multilingual (Spanish/German), advanced productivity tools
Technologies
Calendar systems, collaboration tools, productivity suites
Responsibilities
Manage complex, dynamic calendar across multiple countries and time zones; Coordinate executive participation in customer meetings, QBRs, and escalations; Handle sensitive regional and customer information with discretion; Track action items and support budget tracking and expense management; Support cross-functional initiatives related to customer success and retention.
Seniority
Senior, hands-on IC