CareerPlan

Executive Assistant

London (Flexible), GBFull-time2026-09-22 → 2026-11-11

Core

Provide high-level strategic administrative support to the SVP of Customer Success for EMEA, managing complex calendars, stakeholder coordination, and operational details across multiple countries and time zones.

Role type

Senior Executive Assistant (Regional)

Builds

Enables executive effectiveness and operational efficiency for the SVP of Customer Success in the EMEA region.

Domain

Enterprise SaaS / Customer Success / EMEA Region

Required skills

Executive support, calendar management, stakeholder coordination, cross-cultural communication, travel logistics, budget tracking, meeting preparation, action item tracking, discretion, problem-solving

Preferred skills

Customer Success experience, SaaS/enterprise tech background, EMEA business practices, multilingual (Spanish/German), advanced productivity tools

Technologies

Calendar systems, collaboration tools, productivity suites

Responsibilities

Manage complex, dynamic calendar across multiple countries and time zones; Coordinate executive participation in customer meetings, QBRs, and escalations; Handle sensitive regional and customer information with discretion; Track action items and support budget tracking and expense management; Support cross-functional initiatives related to customer success and retention.

Seniority

Senior, hands-on IC