Employee Resource Management Project/Process Manager
Core
Build, deploy, and maintain employee resources (learning, engagement, communications) and manage projects/processes for the Software Operations & Support (SO&S) team of 700 engineers.
Role type
Employee Resource Management Project/Process Manager
Builds
Learning paths, training sessions, career models, engagement improvement activities, and strategic projects for SO&S employees.
Domain
Software Operations & Support (SO&S) within a global software company
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program/Project Management (PMBOK), Learning and Development, Talent Development, Organizational Effectiveness, Process Compliance, ISO9000 standards, Stakeholder Management, Strategic Planning
Preferred skills
Experience with Learning Management Systems, Coaching and Mentoring, Change Management
Technologies
Learning Management Systems
Responsibilities
Coordinate delivery of training sessions and workshops; execute prioritized employee engagement improvement activities; drive scope and execution of assigned projects; control and escalate process needs; implement changes to maintain ISO9000 quality standards; measure adoption and monitor process metrics.
Seniority
Mid-level, hands-on IC