Director, Product Marketing - AI
Core
Define, differentiate, and execute the go-to-market strategy for Genesys' AI-powered customer experience orchestration platform, translating complex AI capabilities into compelling narratives for enterprise buyers.
Role type
Director, Product Marketing (AI)
Builds
AI-powered experience orchestration platform for enterprise customer experience
Domain
Enterprise Software / AI / Customer Experience
Deliverable
product features
Required skills
B2B technology marketing leadership, AI technology fluency (agentic architectures, reasoning models), go-to-market strategy, cross-functional alignment, executive communication, team building, competitive intelligence
Preferred skills
Experience in AI, cloud, or developer platforms, track record of launching complex enterprise technology
Technologies
AI orchestration, agentic AI, reasoning models, multi-agent systems
Responsibilities
Own Genesys' AI narrative and positioning; Translate technical innovation into customer value; Build a deep partnership with Product and Engineering; Establish an always-on AI go-to-market motion; Build trusted relationships with executive stakeholders; Build, lead, and develop a high-performing team of AI product marketers; Represent Genesys externally as an AI thought leader
Seniority
Director, strategic leadership & team management
