Office - Customer Service Representative US
Hybrid
Core
Obtain the release of vehicles located at body shops and/or other locations including residences, serving as the face of the company for internal and external customers.
Role type
Customer Service Representative
Builds
Vehicle release processes and customer support experience
Domain
Automotive / Logistics
Deliverable
client delivery
Required skills
Call management, problem-solving, MS Suite proficiency, multi-tasking, attention to detail, professional appearance
Preferred skills
Bilingual skills, office support experience
Technologies
MS Suite
Responsibilities
Answer and place calls professionally, obtain vehicle releases from body shops and other locations, provide solutions to meet customer needs, handle chat and email support
Seniority
Entry-level