Director, UKI Expansion Sales
Core
Lead expansion sales for Genesys' UK and Ireland enterprise customer base, driving AI adoption and increasing contract value within existing accounts.
Role type
Senior Director, Enterprise Account Expansion Sales
Builds
AI-powered customer experience orchestration platform features and services
Domain
Enterprise SaaS / Customer Experience (CX) / Artificial Intelligence
Deliverable
product features
Required skills
Enterprise sales leadership, Account expansion/upsell strategy, C-level stakeholder influence, MEDDPICC methodology, Team hiring and coaching, Complex commercial negotiation, Pipeline management and forecasting
Preferred skills
UKI market knowledge, SaaS quota overachievement history, Scaling sales organizations
Technologies
Genesys Cloud, AI orchestration platforms
Responsibilities
Own and deliver expansion sales across the UKI enterprise install base; Lead and develop a team of Account Executives; Drive adoption of AI-led solutions; Build and expand executive-level relationships; Develop and execute account expansion strategies; Lead complex commercial negotiations for large-scale enterprise opportunities
Seniority
Senior Director, hands-on leadership