Lead Coordinator, Patient Service Center
Core
Lead Patient Service Center Coordinator providing support, guidance, and direction to Patient Service Representative staff while handling escalations, staff meetings, and operational tasks.
Role type
Senior IC patient service coordinator
Builds
Patient service operations and team support
Domain
Healthcare / Patient Services
Deliverable
dashboards & analysis
Required skills
Patient registration, insurance verification, outbound calls, queue management, staff guidance, meeting facilitation, training delivery
Preferred skills
Bilingual English/Spanish, 4+ years in customer service lead role