Digital Health Navigator
Core
Patient-facing guide helping patients and families download, use, and maintain digital tools for Medi-Cal renewal and coverage.
Role type
Patient navigator (digital health)
Builds
Patient adoption of digital health platforms and successful Medi-Cal renewal cycles
Domain
Healthcare / Public Health / Digital Health
Deliverable
client delivery
Required skills
Bilingual English/Spanish, patient navigation, digital onboarding, technical assistance, community outreach, group facilitation, screen sharing, webinar delivery
Preferred skills
Experience with Medi-Cal/Covered California, working with underserved/diverse populations, additional languages (Vietnamese/Mandarin), healthcare/social work degree
Technologies
Digital health platforms, screen sharing tools, webinar software
Responsibilities
Deliver patient education on digital tools, provide hands-on onboarding and technical support, manage assigned patient panels, conduct personalized outreach, facilitate group education sessions, track learning outcomes
Seniority
Entry-level / Internship