Vice President, Global HR Operations
Core
Lead and evolve global HR and talent acquisition operations into a technology-first service delivery function across 35+ countries, driving process standardization, automation, and AI utilization to reduce manual work and improve service quality.
Role type
Senior VP, Global HR Operations
Builds
Globally integrated, scalable HR service delivery model supporting a fast-growing associate population
Domain
Human Resources / Shared Services / Global Operations
Required skills
Global HR operations leadership, process optimization and standardization, AI and automation strategy, data analysis and metrics design, stakeholder management, team leadership and development, HR technology expertise (Workday, ServiceNow, ADP)
Preferred skills
Experience with third-party vendor management, hands-on AI experience, knowledge of specific payroll systems (BDO, MetLife, Fidelity)
Technologies
Workday, ServiceNow, ADP Payroll, BDO Payroll
Responsibilities
Develop and lead a globally integrated service delivery model; Drive efficiency through process optimization and automation; Establish metrics and dashboards to monitor service effectiveness; Analyze data to identify trends and root causes; Build relationships with global stakeholders; Lead and develop a team of ~20 regionally dispersed associates; Support global acquisition activities including onboarding and integration.
Seniority
VP, strategic leadership with hands-on execution
