Senior Sales Account Manager
Core
Manage partner integrations, resolve operational escalations, and support technical strategy across a global developer ecosystem for travel technology solutions.
Role type
Senior IC technical account manager (API/integration)
Builds
High-performing travel distribution solutions for agencies and partners
Domain
Travel technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
API concepts (REST, SOAP), operational escalation management, cross-functional technical collaboration, generative AI tools, automation, diagnostic tools, structured process building
Preferred skills
Travel technology domain expertise, SaaS integration experience
Technologies
REST, SOAP, Postman, generative AI, automated diagnostic tools
Responsibilities
Resolve technical support issues and manage operational escalations across key partner integrations; Guide partner developers on API implementation best practices; Collaborate with product and engineering teams to refine workflows and remove integration blockers; Streamline support processes to improve solution stability and partner satisfaction; Use generative AI and automated diagnostic tools to accelerate troubleshooting
Seniority
Senior, hands-on IC