Patient Services Assistant - Owings Mills - Full-Time
Core
Performs clerical activities to support practice operations including customer service, scheduling, registration, and copay collections.
Role type
Patient Services Assistant
Builds
Practice operations and patient intake workflows
Domain
Healthcare administration
Required skills
Customer service, Medical terminology, Written and oral communication, Arithmetic calculations, Task organization, Multi-tasking
Responsibilities
Receive and screen visitors and telephone calls; Schedule patient appointments and perform data entry; Verify insurance information and obtain referrals; Check in patients and collect co-payments; Manage high volume of telephone calls and incoming faxes; Scan medical records to patient MRN; Respond to secure chats and in-basket messages; Reconcile collected monies and make deposits.
Seniority
Entry-level, limited supervision