Patient Services Assistant - Gynecology/Oncology
Core
Administrative support for gynecology and oncology practices, handling patient registration, scheduling, insurance verification, and financial collections.
Role type
Patient Services Assistant
Builds
Practice operations and patient access workflows
Domain
Healthcare / Gynecology & Oncology
Deliverable
client delivery
Required skills
Medical terminology, customer service, data entry, arithmetic calculations, multitasking, phone management
Preferred skills
Knowledge of HMO/PPO/MCO restrictions, Epic Secure chats
Technologies
Epic, MyChart
Responsibilities
Screen visitors and telephone calls; schedule patient appointments and manage referral queues; verify insurance and collect co-payments; register patients and check them in; route faxes and messages to providers; reconcile collected funds.
Seniority
Entry-level, limited supervision
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