Assistant Front Office Manager
Core
Lead and inspire the Front Office team to deliver stellar guest service and operational excellence in a luxury hotel environment.
Role type
Assistant Front Office Manager
Builds
Guest experiences and Front Office department performance
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Front Office operations leadership, guest engagement, team supervision, financial performance management, verbal and written communication
Preferred skills
Post-secondary diploma or degree, experience in upper upscale or luxury hotels
Responsibilities
Train, supervise, and mentor new Front Office hires; interact with guests to welcome them and ensure high service standards; lead by example to set the team up for success.
Seniority
Mid-level, hands-on IC
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