Chief Concierge
Core
Lead the concierge team to provide high-end, personalized recommendations and exclusive access to dining, events, and local experiences for luxury hotel guests.
Role type
Senior IC concierge leader
Builds
Personalized guest itineraries and exclusive access to local venues
Domain
Luxury hospitality
Deliverable
client delivery
Required skills
Concierge leadership, local venue knowledge, guest engagement, financial performance management, operations management, communication
Preferred skills
Les Clefs d'Or membership, post-secondary diploma or degree
Technologies
Office management computer applications
Responsibilities
Provide thoughtful, personal recommendations on restaurants, events, and local attractions; manage concierge operations; lead and engage team members; drive financial performance; handle 24-hour operation demands.
Seniority
Senior, hands-on IC
