Sales Back Office Associate
Core
Support the Sales Acceleration team by maintaining accurate sales operations, managing CRM data, handling billing inquiries, and preparing sales reports.
Role type
Associate-level sales back-office associate
Builds
Internal sales operations, accurate CRM records, and billing processes
Domain
Cloud communication platform / Sales operations
Deliverable
dashboards & analysis
Required skills
Salesforce proficiency, account administration, billing operations, data management, report preparation, process adherence, stakeholder coordination, prioritization
Preferred skills
CRM record maintenance, pricing list management
Technologies
Salesforce
Responsibilities
Maintain customer account information and sales records in Salesforce; Support sales representatives with account administration and operational requests; Coordinate tickets, agreement follow-ups, and operational tasks; Support billing operations including invoice processing and dispute resolution; Update pricing information and price lists; Prepare and review reports on sales activity and revenue
Seniority
Associate, hands-on IC
