Product Sales Specialist (Voice Wholesales)
Core
Own the commercial performance, growth, and profitability of Infobip's global Voice wholesale business, managing traffic, routing strategy, and pricing for Tier 1 carriers.
Role type
Senior Product Sales Specialist (Voice Wholesale)
Builds
Global voice traffic routing and monetization strategies for international carriers and aggregators
Domain
Telecommunications / Voice Wholesale
Required skills
International Voice Wholesale ecosystem knowledge, Tier 1 carrier relationship management, traffic growth and margin optimization, pricing and bilateral agreement negotiation, voice quality KPI analysis (ASR, ACD, PDD, NER), fraud detection and prevention, cross-functional collaboration, Salesforce proficiency
Preferred skills
Existing network within international carrier ecosystem, fraud prevention and Revenue Assurance experience, understanding of regional voice regulations
Technologies
Salesforce
Responsibilities
Manage portfolio of Tier 1 Voice wholesale partners and drive traffic growth, Monitor and analyze traffic performance and voice quality KPIs, Collaborate with Routing and NOC teams to optimize LCR and quality, Detect and prevent fraud, grey routes, and revenue leakage, Maintain accurate forecasting and reporting in Salesforce, Coordinate cross-functional teams including Finance and Procurement
Seniority
Senior, hands-on IC