Product Sales Specialist (Voice Wholesales)
Core
Own the commercial performance, growth, and profitability of Infobip's global Voice wholesale business, managing Tier 1 carrier and aggregator relationships.
Role type
Senior Product Sales Specialist (Voice Wholesale)
Builds
Global voice traffic routing and monetization strategies
Domain
Telecommunications / Voice Wholesale
Required skills
International Voice Wholesale ecosystem knowledge, Tier 1 carrier relationship management, traffic growth and margin optimization, pricing and bilateral agreement negotiation, voice quality KPI analysis (ASR, ACD, PDD, NER), fraud detection and prevention, cross-functional collaboration, Salesforce proficiency
Preferred skills
Existing network within international carrier ecosystem, fraud prevention experience, regional voice regulations knowledge
Technologies
Salesforce
Responsibilities
Manage portfolio of Tier 1 Voice wholesale partners, drive traffic growth while protecting gross margin, monitor and analyze traffic performance and voice quality KPIs, collaborate with Routing and NOC teams to optimize LCR and quality, detect and prevent fraud and revenue leakage, coordinate cross-functional teams for traffic launches and risk management
Seniority
Senior, hands-on IC
