Solution Engineer Associate (German Speaker)
Core
Associate Solution Engineer supporting customers with technical solution design, integrations, and implementation for a global cloud communication platform.
Role type
Associate Solution Engineer (Customer-Facing)
Builds
Customer implementations, technical solution proposals, and integration plans for cloud communication services
Domain
Cloud Communications / CPaaS / Customer Engagement
Deliverable
product features
Required skills
API integration, SaaS solutions, cloud technologies, technical documentation, customer training, solution scoping, quote estimation
Preferred skills
CPaaS platforms, customer engagement solutions, AI tools application
Technologies
Cloud technologies, APIs, SaaS solutions
Responsibilities
Develop understanding of customer businesses to identify solutions, assist in designing solutions and preparing integration plans, collect technical requirements, conduct product demos and support proof-of-concept activities, assist with scoping and quote estimations, configure and implement solutions, deliver technical documentation and training
Seniority
Junior, hands-on IC with mentorship