Solution Engineer
Core
Mediator between Infobip and customer technical teams, providing accurate technical solutions, expertise, and project management support for product proposals, deployments, and integrations.
Role type
Solution Engineer (Project Management & Technical Consulting)
Builds
Customer product proposals, deployments, connectivity, integrations, and solution designs for Infobip's full-stack cloud communication platform.
Domain
Cloud Communication (CPaaS/SaaS), AI-first workflows, Customer Journey Design
Deliverable
client delivery
Required skills
Technical implementation and solution delivery, End-to-end project management, Presales consulting, Technical documentation, Business process modeling, Customer journey design, API/SFTP integration concepts, Prompt engineering and LLM basics
Preferred skills
Conversational design and chatbot logic, CPaaS platforms familiarity (SMS, contact centers), Miro/Figma for process flows, Spanish proficiency
Technologies
Infobip CPaaS, SFTP, Custom-scripted APIs, LLMs, MCP, Miro, Figma
Responsibilities
Collaborate with regional teams acting as project manager or assisting leads, Integrate Infobip products into client systems, Conduct demos, POCs, and enablement sessions, Collect technical requirements and design service integration plans, Handle technical and security questionnaires, Ensure project delivery on time, within scope and budget
Seniority
Intermediate, hands-on IC with project management support
