CRM Manager & Product Owner
Core
Strategic Product Owner and CRM Manager for Salesforce, connecting commercial operations with technical teams to drive digitalization and customer satisfaction.
Role type
Senior Product Owner / CRM Manager
Builds
Salesforce platform product roadmap, automated workflows, reports, and dashboards for commercial operations.
Domain
Aviation aftermarket / Commercial Operations / CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Product Ownership, Salesforce Administration, Stakeholder Management, Data Analytics, User Adoption Strategy, Sales Enablement, Workflow Customization, UAT Leadership, Business Requirement Translation
Preferred skills
French, German, or Chinese proficiency
Technologies
Salesforce (Platform App Builder, Administrator)
Responsibilities
Define product roadmap for Salesforce platform, manage system administration for 250+ users, lead global Superuser community and training, identify pipeline gaps for sales enablement, customize workflows and reports for business insights.
Seniority
Senior, hands-on IC