Team Lead (m/w/d) Service Platforms & Salesforce Governance
Core
Leading the Salesforce team and driving platform strategy for Sales, Marketing, and Service Clouds to enable a 360-degree customer view and data-driven processes.
Role type
Team Lead, Salesforce Governance & Platform Strategy
Builds
Unified Salesforce platform capabilities and data governance standards for Sales, Marketing, and Service teams
Domain
Chemicals / Enterprise Software Implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce expertise (Sales, Marketing, Service Clouds), team leadership, data governance, process management, change management, stakeholder collaboration
Preferred skills
Experience in sales, service, or marketing environments, key-user network management
Technologies
Salesforce, MS Office
Responsibilities
Define and evolve platform strategy for multiple clouds, ensure data quality and governance standards, manage rollouts and change processes, support sales and service teams, build key-user networks, develop dashboards and KPIs
Seniority
Senior, hands-on IC with leadership responsibilities