Digital Site Coordinator (d/f/m)
Core
Ensure optimal functioning and user experience of digital platforms and tools at the Wunstorf site, acting as a liaison between end-users, IT teams, and external vendors.
Role type
Digital Site Coordinator (First-line technical support & coordination)
Builds
Internal portals, collaboration tools, and specific departmental applications for employees
Domain
Defense & Space / Enterprise IT Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
First-line technical support, troubleshooting, user access management, IT policy compliance, technical documentation creation, user training, stakeholder communication, data protection compliance
Preferred skills
ITIL framework knowledge, experience in large organizations
Technologies
Internal portals, collaboration tools, departmental applications
Responsibilities
Provide first-line technical support and troubleshooting for digital platforms; Coordinate with internal IT and external vendors to resolve issues; Manage user access, permissions, and profiles; Assist in implementation, testing, and deployment of new digital tools; Monitor platform performance and stability; Create and maintain user guides and FAQs; Support digital transformation initiatives; Participate in digital project meetings; Ensure compliance with data protection regulations
Seniority
Professional, hands-on IC
