Manager, Partner Success
Core
Manage a portfolio of partner institutions to drive enrollment targets and ensure seamless alignment between school admissions teams and internal product/sales operations.
Role type
Manager, Partner Success (Account Management & Operations)
Builds
Study abroad application processing workflows and partner onboarding for educational institutions
Domain
EdTech / International Education
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account management, team leadership, process optimization, data analysis, relationship management, performance coaching, fraud detection, stakeholder communication
Preferred skills
People management experience, familiarity with performance dashboards and Jira
Technologies
Jira, Intake Systems, ApplyAssist, Knowledge Management tools
Responsibilities
Achieve and exceed partner enrollment targets; lead new school onboarding and manage the full application funnel; optimize application processes and automation tools; resolve support tickets and compliance issues; mentor and manage a dedicated processing team.
Seniority
Manager, hands-on leadership