Partnership Success Manager
Core
Drive partner engagement, satisfaction, and performance for In-Country Teams (ICTs) in the global payroll and payments industry.
Role type
Senior IC partnership success manager
Builds
Global workforce management solutions for over 160 countries
Domain
B2B Fintech / Payroll / HR Tech
Deliverable
client delivery
Required skills
partner relationship management, account management, strategic planning, escalation management, project coordination, commercial oversight, data analysis, Salesforce proficiency, process optimization
Preferred skills
payroll industry experience, HR tech background, additional languages
Technologies
Salesforce, AI-enabled tools
Responsibilities
Act as main point of contact for partners, build long-lasting relationships, drive partner performance, manage escalations, lead client onboarding cycles, oversee commercial aspects, maintain partner data and knowledge base, evaluate partner performance, establish operational guidelines
