SaaS Service Offer lead
Core
Lead the SaaS and MXevolve service offerings for the AMER region, translating global standards into regional execution and evolving service value propositions.
Role type
Senior SaaS Service Offer Lead (Regional)
Builds
SaaS and MXevolve managed service solutions for capital market clients
Domain
Fintech / Capital Markets / Managed Services
Deliverable
product features
Required skills
Managed Services operating models, SaaS product management, regional operations, portfolio management, stakeholder engagement, roadmap planning, gap analysis, process improvement
Preferred skills
MX.3 platform expertise, PEGA, JIRA, Murex CI tooling, MXstudio, prior Murex experience
Technologies
PEGA, JIRA, Murex CI tooling, MXstudio
Responsibilities
Shape and evolve Managed Services value propositions and service standards; Partner with CETs and Business Development to position SaaS/MXevolve in proposals and client discussions; Identify gaps and coordinate corrective actions; Support pilots, tooling evolutions, and KPI follow-up across AMER.
Seniority
Senior, hands-on IC with regional leadership