Service Design Architect
Core
Design and shape scalable managed services that align client outcomes with delivery capability, risk appetite, and commercial objectives.
Role type
Senior Specialist Lead / Associate Director, Operate Service Architect
Builds
End-to-end managed service solutions, operating models, governance structures, and delivery approaches for complex client engagements.
Domain
Managed services, outsourcing, and global delivery environments.
Deliverable
client delivery
Required skills
Managed services expertise, service architecture, commercial solution design, operating model definition, governance structuring, pricing strategy, stakeholder engagement, influence on senior leaders, cross-functional collaboration.
Preferred skills
Experience with large-scale multi-year engagements, understanding of global delivery environments.
Technologies
cloud, platforms, cyber, business transformation
Responsibilities
Lead design of end-to-end managed service solutions, translate client requirements into practical service models, define operating models and governance structures, support pursuits through solution shaping and pricing.
Seniority
Senior Specialist Lead / Associate Director, hands-on IC with strategic oversight.
