Guest Experience Supervisor
Core
Oversees daily dining services, event execution, and staff supervision to ensure client satisfaction and operational standards in hospitality and facility management settings.
Role type
Guest Experience Supervisor (Operations & Staff Management)
Builds
Dining services, catering events, and managed hospitality programs
Domain
Hospitality / Facility Management / Food Service
Required skills
Staff scheduling, inventory management, budget adherence, food safety compliance, event coordination, vendor relationship management, team supervision, cost control, customer service
Preferred skills
Culinary school training, Microsoft Office proficiency
Technologies
Microsoft Office Suite, standard office equipment, kitchen equipment (ovens, stoves, dishwashers)
Responsibilities
Inspect supplies and work areas for conformance to standards; build and maintain staff schedules; instruct and supervise cooks, servers, and utility workers; assist with event menu writing and cost control; ensure safety, sanitation, and uniform guidelines; record production and operational data; assist with food production and catering set-up/breakdown.
Seniority
Individual Contributor, supervisory level