Principal - Account Management
Core
Own and grow a portfolio of assigned airline accounts in LATAM/South America, driving commercial strategy, senior relationship management, revenue retention, and expansion.
Role type
Principal Account Manager (Individual Contributor)
Builds
Strategic airline customer relationships and commercial plans
Domain
Airline industry / Airline technology (NDC, Modern Airline Retailing)
Deliverable
client delivery
Required skills
Commercial strategy, C-suite and board-level stakeholder management, airline technology market knowledge, Modern Airline Retailing (OOSD) expertise, new business development, account planning, pipeline forecasting, AI-enabled commercial intelligence
Preferred skills
NDC (New Distribution Capability) expertise, structured selling methodologies (Miller Heiman, LAMP), Microsoft Dynamics AI, strategic account management frameworks
Technologies
Microsoft CoPilot, Claude, Microsoft Dynamics AI
Responsibilities
Own account strategy and commercial plan, build and lead commercial engagements, manage strategic airline customer relationships at C-suite/board level, develop robust account plans, partner with cross-functional teams, drive AI-enabled commercial excellence, maintain disciplined operating cadence
Seniority
Principal, hands-on IC