Sr. Executive Support Engineer
Core
Providing high-touch executive support and resolving advanced technical issues for C-suite executives across office, travel, and home environments.
Role type
Senior Executive Support Engineer (Technical)
Builds
Maintains seamless IT operations and user experience for executive leadership.
Domain
Enterprise IT Support / Executive Services
Deliverable
client delivery
Required skills
Hardware and software troubleshooting, mobile device support (iOS/Android), Windows and macOS administration, video conferencing systems management, knowledge base documentation, security policy adherence, technical problem identification, quick response under pressure.
Preferred skills
BA or BS in Computer Information Systems or Computer Science, MAC and/or Windows Certification.
Technologies
Microsoft Office, iOS, Android, Windows, macOS, video conferencing systems.
Responsibilities
Diagnose and resolve hardware, software, and system issues; manage executive support queue for installations and break/fix tasks; document solutions and track company assets; provide after-hours/on-call support; translate technical concepts into clear language for users.
Seniority
Senior, hands-on IC
