Engineer - Application Support S 4A
Core
Monitor, maintain, and troubleshoot enterprise applications to ensure performance and resolve technical issues.
Role type
Application Support Engineer
Builds
Stable application operations and user support
Domain
IT Operations / Application Support
Deliverable
client delivery
Required skills
Unix Shell Scripting, Microsoft Access VBA, ITIL Framework, Release Management, Robotic Process Automation, Technical Support
Preferred skills
Agile Methodology, Design Thinking, Process Automations
Technologies
Unix, Microsoft Access, Microsoft 365
Responsibilities
Monitor and maintain application performance; Troubleshoot and resolve technical issues; Collaborate with developers on fixes; Document processes; Provide end-user training; Participate in testing and deployment; Ensure security compliance
Seniority
Individual Contributor
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