IT Operations Engineer, Application Support
Core
Provide technical support, diagnose, and resolve issues for middle- and back-office software applications in a production environment.
Role type
IT Operations Engineer, Application Support
Builds
Custom automation scripts and tactical support tools using Python, Shell, and/or Powershell.
Domain
Financial services technology / Enterprise application support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Debugging applications using code and logs, complex SQL procedures/queries, scripting (Python, Shell, Powershell), incident prioritization and categorization, application deployment and configuration, technical troubleshooting
Preferred skills
Experience with .Net, Java, C# applications
Technologies
Python, Shell, Powershell, .Net, Java, C#, SQL
Responsibilities
Provide technical support for software applications, automate start-of-day and end-of-day checks, log and track incidents, implement monitoring and automation initiatives, create and maintain documentation for common errors, assist with software applications deployment and configuration, develop knowledge base resources
Seniority
Mid-level, hands-on IC
