Specialist - F&A - I2C 4A
Core
Senior collections professional managing high-value strategic accounts in the French B2B Public and Private sectors to drive cash flow and resolve complex payment issues.
Role type
Senior Strategic Voice Collector (Collections SME)
Builds
Cash collection performance and payment resolutions for strategic customer portfolios
Domain
B2B Collections / Accounts Receivable / French Public & Private Sector
Required skills
Strategic account management, voice collection, dispute resolution, stakeholder management, negotiation, process improvement, data analysis, coaching/mentoring, risk assessment, root cause analysis
Preferred skills
Experience with Microsoft Teams for senior meetings, knowledge of deduction management and cash application
Technologies
Microsoft Teams
Responsibilities
Manage portfolio of high-value strategic accounts, lead escalated collection cases, coach team members on collection techniques, analyze customer payment trends, facilitate cross-functional collaboration, document interactions in collection systems
Seniority
Senior, hands-on IC with leadership responsibilities
