Customer Service Supervisor
On-site · United States
Core
Lead and coach a customer service team to deliver exceptional service and operational excellence for hazardous waste services.
Role type
Customer Service Supervisor
Builds
Hazardous waste service delivery operations
Domain
Industrial / Environmental Services
Required skills
Team leadership, regulatory compliance knowledge, conflict resolution, data analysis, business software proficiency
Responsibilities
Lead and coach the customer service team, oversee order management and billing, partner with operations and sales teams, monitor team performance, resolve escalated customer concerns, analyze customer service metrics.