Assistant Manager – Training, Luxury F&B
Core
Supports the Hospitality Training & Quality Assurance team in implementing training programs and quality assurance initiatives for Luxury F&B operations to ensure exceptional guest experience.
Role type
Assistant Manager, Training & Quality Assurance
Builds
Training programs, quality audit reports, and service standard compliance for Luxury F&B outlets
Domain
Luxury Hospitality / Fine Dining
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> dashboards & analysis
Required skills
Training program design and delivery, Quality Assurance inspection execution, Data analysis and reporting, Stakeholder collaboration, Project management, Content creation and design brief development, Performance review and feedback, Budget and resource management
Preferred skills
Hospitality Management diploma, Adult Learning & Development qualification, Additional languages, Creative design skills
Technologies
Microsoft Office applications
Responsibilities
Design and deliver engaging training programs; Conduct internal Quality Assurance inspections; Analyze QA data to identify training needs; Develop training materials and communication plans; Review employee performance and provide feedback; Prepare daily/weekly/monthly reports
Seniority
Mid-level Manager, hands-on execution