US Trainer
Core
Own and protect the quality of Wheely's service by designing, delivering, and refining training content for chauffeur partners to ensure a five-star luxury experience.
Role type
Senior Trainer (Luxury Hospitality & Chauffeur Services)
Builds
Training programs, assessments, and service quality standards for chauffeur fleets
Domain
Luxury transportation / Chauffeur services
Required skills
Training design and delivery, Coaching and influencing, Service quality management, Adaptation and localization of content, Feedback loop management, Luxury hospitality standards
Preferred skills
Knowledge of luxury vehicles, Experience in premium aviation or private aviation
Responsibilities
Design and deliver practical training to experienced professionals, Adapt global training content to local market needs, Build feedback loops between training, quality, operations, and customer support, Partner with peers to share best practices, Assess real-world performance and intervene where standards are not met
Seniority
Mid-Senior, hands-on operational role