Visitor Experience Agent, Attractions (Temp)
Core
Provide excellent visitor experience and ensure smooth daily operations at Marina Bay Sands attractions including the Museum, SkyPark, Sampan Rides, and Digital Light Canvas.
Role type
Visitor Experience Agent
Builds
Visitor engagement and operational flow for MBS Attractions
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, communication, product knowledge, SOP adherence, safety compliance, guidance of casual staff, shift management
Preferred skills
Diploma in Tourism/Hospitality, prior hospitality/tourism experience, passion for people engagement, high energy, calm demeanor in stress
Responsibilities
Engage visitors positively, direct enquiries to appropriate sources, guide casual staff, maintain cleanliness and safety standards, safeguard museum artifacts, project professional presence, perform shift duties
Seniority
Individual Contributor