Regional Manager, Partner Success - Midwest
Core
Lead a team of partner success managers to oversee product implementations, drive license renewals and upsells, and ensure high-quality support for K-8 districts using i-Ready.
Role type
Senior IC regional manager (partner success)
Builds
Implementation support, account retention, and territory growth for educational software
Domain
Education technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team management, project management, customer service, sales, data analysis, CRM proficiency, strategic planning
Preferred skills
Education background, marketing/business experience
Technologies
Word, Excel, PowerPoint, Outlook, CRM tools
Responsibilities
Manage partner success managers and implementation teams, cultivate district champions, review account usage trends, mentor staff on implementation success, collaborate with sales and professional development leaders, execute renewal and upsell strategies, support project initiatives to improve the partner success role.
Seniority
Senior, hands-on IC with team leadership
