Personal Consultant
Core
Selling Regent Seven Seas Cruises products directly to consumers by cultivating relationships, initiating calls, and driving direct sales.
Role type
Direct sales consultant (cruise industry)
Builds
Cruise itineraries, stateroom upgrades, onboard credits, and auxiliary products for Regent Seven Seas Cruises
Domain
Luxury travel and hospitality
Required skills
Direct sales, customer relationship management, verbal communication, telephone etiquette, Microsoft Office Suite, travel reservations systems, CRM (Salesforce.com)
Preferred skills
Bachelor's degree in Marketing or Business Administration, cruise sales experience, knowledge of global luxurious travel destinations, experience with travel reservations systems, knowledge of Salesforce.com
Technologies
Salesforce.com, Microsoft Office Suite
Responsibilities
Initiate calls to customers to identify travel needs and present cruise products; Maintain quality customer relationships and follow up to close sales; Use Regent Live and SF Campaigns to act on leads; Participate in daily team meetings and sales training; Perform mass e-mail campaigns targeting specific guest profiles.
Seniority
Entry-level to Mid-level