CareerPlan

Manager, Sales Force Effectiveness

Miami, USFull-time2026-11-05 → 2026-11-10

Core

Strengthen commercial performance by translating business strategy into effective field execution, improving customer targeting, call planning, and territory effectiveness.

Role type

Manager, Sales Force Effectiveness

Builds

Customer targeting panels, call plans, territory alignments, reporting dashboards, and CRM tool adoption.

Domain

Life Sciences / Dermatology

Required skills

Customer segmentation and targeting, call planning, territory analysis, field performance measurement, data analysis, process improvement, stakeholder management, CRM platform management, reporting tool proficiency, compliance management

Preferred skills

Pharmaceutical/biotechnology commercial experience, specialty pharmaceutical launch support, change adoption leadership, external vendor management

Technologies

Power BI, Tableau, Excel, PowerPoint, CRM platforms

Responsibilities

Lead customer targeting and call planning cycles; Improve priority customer coverage and call attainment; Support territory alignment and resource deployment; Translate performance data into actionable recommendations; Optimize sample planning and utilization; Strengthen reporting and KPI governance; Advance CRM and field tool effectiveness; Enable field effectiveness through training and support; Support omnichannel engagement strategies; Contribute to incentive compensation and quota planning; Improve operational processes and service delivery; Lead cross-functional initiatives; Maintain governance and compliance for commercial data.

Seniority

Manager, hands-on IC with team coordination