Technical Sales Support Specialist - China Based
Core
Provide technical support and sales enablement for mouse model products to researchers and distributors in China, acting as a scientific resource to drive adoption and resolve application issues.
Role type
Technical Sales Support Specialist (Life Sciences)
Builds
Sales growth and customer satisfaction for mouse-based research products
Domain
Biotechnology / Life Sciences / Mouse Genetics
Deliverable
client delivery
Required skills
Technical support, customer relationship management, scientific presentation, sales support, scientific writing, problem-solving, travel management
Preferred skills
Mouse genetics expertise, research experience in cancer/immunology/neurobiology/metabolic disease, Master's or PhD
Technologies
CRM systems, virtual presentation tools
Responsibilities
Answer technical questions and troubleshoot experiments for customers and distributors; deliver product presentations and educational materials; assist in sales activities and develop sales support materials; update product documents and track customer feedback trends; collaborate with internal teams on commercial strategies.
Seniority
Mid-level, hands-on IC
